Community Guidelines for Volunteers

Community Guidelines 4

Welcome to the Time Auction community — Our community is rooted in its shared values and we all play a key role to uphold the standards and behaviours to respect the community. These guidelines are here to help you understand what it means to be a volunteer on our platform.


Things to do:

  • Play nice
    We’re a community of many types of people, who may not think, believe or see the same perspective as you. Be polite and understanding in your interaction with others.
  • Be responsive
    Please respond promptly to organizations’ communication regarding the volunteer projects you’ve applied to or taken on.
  • Be patient
    Many NGOs have very limited manpower (that’s why they need you!), so please be patient as it may take some time for them to respond to you. 
  • Be clear and transparent
    A large part of a rewarding volunteer experience starts with expectation alignment. Please be realistic and clear with the organizations about what you can take on with consideration of your capacity and schedule.

Things not to do:

  • Don't go MIA
    We understand sometimes things get in the way, and you are no longer able to commit to volunteering. Please be transparent and let the organization know if you need to withdraw or pause on the project, so they can plan and engage other volunteers to continue their programs.
  • Don't use Time Auction for commercial purposes
    Don’t harass, spam or solicit business from other volunteer and organization members. Accounts of such behavior will be deleted.

We highly appreciate your effort in being a responsible and committed volunteer on our platform. Wishing you an enjoyable and enriching volunteer experience, and thank YOU for choosing to give back with us!

We reserve the right to refuse service to anyone who does not comply with our community guidelines, privacy policy and terms and conditions

Updated on 9 March, 2022
Share on

Volunteer Your Skills for Worthy Causes

Ever thought you could volunteer with your skills?

Discover volunteer projects where you can use your skills to support causes – all while building your resume, gaining references and making a difference!
Discover Projects

How Natia Helped NGOs with Video Editing & Photography Projects | Time Auction Impact Highlights

Meet Natia! Majoring in Film and Photography, Natia is an undergraduate student pursuing a Bachelor of Fine Arts at the School of the Art Institute of Chicago. She has been actively involved in multifaceted videography and photography volunteering projects. Being passionate about her studies, she hopes to devote her skills and provide help to more […]

Where can Teens Under 18 Volunteer in Hong Kong?

If you’ve looked through volunteer opportunities in Hong Kong, you may have noticed that many of them require you to be over the age of 18. Being a secondary school student, we understand that it can feel discouraging (some of us have been through this as well) - Rest assured, there are definitely opportunities for […]

How Emma Discovered Her Passion During Skilled-Volunteering | Swire Trust Go-Givers of 2021

Together with Time Auction, the Swire Trust Go-Givers Program encourages skilled volunteers for Swire Trust NGOs partners from 2020 to 2022. 10 outstanding volunteers will be selected annually as the “Swire Trust Go-Givers of the Year” with special rewards & recognition. Meet our 10 Go-Givers of 2021! Meet Emma! Emma is currently a Strategic Brand […]

4 Organisations Supporting Animal Welfare in Hong Kong

Are you an animal lover like us? While some animals are lucky to have found loving and caring owners, there are still many abandoned and stray animals living in harsh conditions on the streets of Hong Kong. According to The Agriculture, Fisheries and Conservation Department (AFCD), they are handling between 5,000-7,000 stray dogs annually, but […]

How Sonal Honed Marketing Skills Through Skilled-Volunteering | Swire Trust Go-Givers of 2021

Together with Time Auction, the Swire Trust Go-Givers Program encourages skilled volunteers for Swire Trust NGOs partners from 2020 to 2022. 10 outstanding volunteers will be selected annually as the “Swire Trust Go-Givers of the Year” with special rewards & recognition. Meet our 10 Go-Givers of 2021! Meet Sonal! Sonal is a Strategy Manager at […]

How to Get Started as a Skilled Volunteer

We hear you’re interested in donating your skills and time to a non-profit! While volunteering has obvious personal benefits and there are tons of projects available on our own matching platform, we know that going into your first volunteer position can be daunting.  But not to worry!  Here are a few tips on getting the […]
Top